Getting Prepared for the Holiday Season

With less than a month until Christmas, it’s the perfect time to ensure you and your whānau are ready for the holiday season.

We encourage you to check what prescriptions you will require, to ensure you are prepared if you are heading away on holiday. We do require at least 3-5 working day’s notice to process your prescription and send it to your Pharmacy.

Updates to our Team

Dr Winsome-Aroha will be leaving South City Medical on Friday 19th December. She has been an integral part of our team since May 2023. If she has been your regular clinician, you will be offered an appointment with one of our onsite or Telehealth clinicians after this date.

Dr Andrew Winnington is available Tuesday to Friday onsite for appointments until Friday 16th January.

Dr Rambukwelle will be available on Monday’s and Tuesday’s onsite for appointments from Monday 22nd December.

Telehealth

When you call to make an appointment, you will be offered the option of seeing a Clinician face-to-face or via our Telehealth option, onsite at the Practice. If you choose to see the Clinician via Telehealth our team will help if this is your first experience using this option.

All our team information and availability are available here.

Holiday Hours

Our holiday hours are listed below and will also be available on our website closer to the time:

We are closed on the following days:

Wednesday 24th December – Christmas Eve

Thursday 25th December – Christmas Day

Friday 26th December – Boxing Day

Wednesday 31st January

Thursday 1st January – New Year’s Day

Friday 2nd January

Measles Alert

Aotearoa New Zealand is at high risk of a measles outbreak, with cases rising worldwide.

Symptoms: Fever, cough, runny nose, sore/watery pink eyes, and a rash.

If You’re Unwell: Stay home and contact Healthline (0800 611 116) or your healthcare provider.

Precautions: If you suspect measles, phone us before visiting so we can arrange safe care.

Find more information here.

Appointments & Payments

We reserve same-day appointments for urgent health concerns. Please call as early as possible and our nurses will speak to you and provide advice about how urgently you need to be seen.

Please let us know at least 2 hours in advance if you cannot attend your appointment. A consultation fee will apply if you don’t cancel or fail to attend.

Full payment is required on the day. Outstanding balances will incur a $10 administration fee per month.

Emergency Information

If you need assistance over the holiday period:

Medical Emergencies: 111

Health Advice 24/7: Healthline 0800 611 116

Practice Plus: Available weekdays 5.00pm – 10.00pm and weekends/public holidays 8.00am – 8.00pm

This information is also available on our home page.